Est. 2019  ·  Kuala Lumpur, Malaysia

The Story Behind city888

We started with a simple conviction — Malaysian bettors deserve a platform built specifically for them. Not a translated copy of a foreign site. Not a generic global template. A platform that speaks their language, accepts their currency, and understands the games they love. That is city888.

888
500,000+
Registered Members
RM 2M+
Paid Out Monthly
30+
Sports Markets
99.9%
Platform Uptime
24/7
Live Support
city888 brand story
Our Story

From Kuala Lumpur,
for Malaysia

city888 was founded in 2019 by a team of sports betting enthusiasts and technology veterans who had grown frustrated with the existing options available to Malaysian players. Every platform on the market either required players to deal in foreign currencies, navigate support teams based in different time zones, or settle for odds that clearly were not calibrated for local football leagues.

We launched city888 with a clear mandate: build the most Malaysian betting experience possible. That meant native MYR transactions, real-time Liga Super Malaysia odds, a support team that understands local bank transfer methods like DuitNow and FPX, and an English-language interface that does not patronise its audience.

Today, city888 serves hundreds of thousands of registered members across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond. We have paid out over RM 2 million in player winnings every month, and that number keeps growing because we keep our promise: fast payouts, fair odds, and honest service.

Our Journey

Five Years of Building for Malaysia

Every milestone reflects a decision we made to invest back into the platform and into our players. Here is how city888 grew from a startup idea in KL into one of Malaysia's most trusted online betting platforms.

city888
19
2019
Platform Founded in Kuala Lumpur

city888 incorporated and soft-launched with a core sports betting offering covering EPL, La Liga, and early Liga Super Malaysia markets. Initial team of 12 based in KL.

20
2020
Live Casino & Mobile Platform Launch

Expanded into live dealer games — Baccarat, Blackjack, and Roulette — with fully optimised mobile web experience. Reached 50,000 registered users.

21
2021
DuitNow & FPX Integration

First major Malaysian betting platform to integrate DuitNow QR and FPX instant bank transfers natively, making deposits under 60 seconds. Withdrawal times dropped to under 30 minutes on average.

22
2022
Slots Portfolio Expands to 1,000+ Titles

Partnered with leading game studios to bring over 1,000 slot titles to city888. Introduced the Progressive Jackpot pool, with the first seven-figure MYR payout recorded in December 2022.

23
2023
Touch 'n Go eWallet & VIP Programme

Integrated Touch 'n Go eWallet and Boost for instant deposits. Launched the city888 VIP Loyalty Programme, rewarding consistent players with cashback, priority support and exclusive promotions.

24
2024 – Today
500,000 Members & Growing

Crossed the half-million registered member milestone. Added cryptocurrency deposits (BTC/USDT), UFC markets, and live football streaming. city888 continues to expand responsibly with player wellbeing at the core of every decision.

What Defines Us

Six Pillars of the city888 Experience

These are not marketing points. They are the commitments that guide every product decision, every support interaction, and every payout we process.

Built Malaysia-First

city888 was designed from the ground up for Malaysian players. Native MYR currency, local payment methods, Liga Super Malaysia odds, and a support team that works MYT hours — not a global platform adapted as an afterthought.

Speed as a Standard

We treat payout speed as a non-negotiable. The industry average for withdrawals is 1–3 days. Our average is 15–30 minutes for verified accounts. Because your money is your money — not ours to hold.

Uncompromising Security

256-bit SSL encryption on every transaction, two-factor account authentication, and a dedicated fraud monitoring team. Your funds and personal data are protected with the same standards used by Malaysian banks.

Fair, Competitive Odds

Our sportsbook team monitors and updates odds in real time across all markets — football, basketball, tennis, UFC, and more. We keep margins low so that more of your winnings stay in your pocket.

Responsible Gambling First

We believe in sustainable, responsible entertainment. city888 offers deposit limits, cooling-off periods, self-exclusion tools, and direct links to support resources. Our platform is for adults aged 21 and above only.

Human Support, Always

Every live chat conversation is handled by a real city888 team member — not a chatbot. Our agents are trained on all platform features, promotions, and payment methods so they can resolve issues on the first contact.

What We Stand For

Our Core Values

Values at city888 are not printed on a wall. They show up in the decisions we make when things get hard — when a payout has a technical delay, when a player has a complaint, when a shortcut exists that would cost the player and benefit us. We always take the long road.

Our team in Kuala Lumpur holds weekly reviews specifically on player trust metrics — withdrawal speed, support satisfaction scores, and responsible gambling tool usage. It is how we stay accountable to the players who chose us over every other option available to them.

Transparency

Bonus terms, wagering requirements, and withdrawal conditions are written in plain English. No hidden catches buried in footnotes.

Player Wellbeing

We actively promote responsible gambling. Deposit limits, self-exclusion, and reality checks are built into the platform, not hidden in account settings.

Excellence

We do not settle for "good enough". Every feature, from our odds engine to our payment gateway, is measured against the best in the region.

Integrity

We never manipulate odds after a bet is placed, never delay payouts without cause, and never ignore a legitimate player complaint. Our reputation is built on consistent honest conduct.

Community

city888 is proud to be a Malaysian-rooted platform. We sponsor local football content, support Malaysian sporting events, and reinvest in the community that built us.

Our Commitment to You

Responsible Gambling & Player Protection

city888 is strictly for players aged 21 and above. We verify player age during the KYC process and reserve the right to close any account where we cannot confirm the player meets the minimum age requirement.

We take our responsibility to player wellbeing seriously. Gambling at city888 is meant to be entertainment. When it stops being fun, we want to know — and we want to help. Our platform provides a full suite of responsible gambling tools accessible directly from your account settings:

  • Deposit Limits — Set daily, weekly, or monthly deposit caps that cannot be increased for 48 hours once applied.
  • Session Time Reminders — Receive alerts after a set period of continuous play.
  • Cooling-Off Periods — Take a voluntary break from betting for a fixed period of your choice.
  • Self-Exclusion — Permanently close your account at any time without penalty or pressure.
Support Resources

If you or someone you know needs help with problem gambling, free and confidential support is available. Talian Kasih: 15999 (Malaysia, 24-hour helpline). International support: GamCare (gamcare.org.uk). For more information on our tools, visit our Responsible Gambling page.

city888
Trusted Payments

Accepted Payment Methods at city888

All transactions are processed in MYR with zero conversion fees. Deposits are instant on most methods.

DuitNow FPX Touch 'n Go eWallet Boost GrabPay Maybank CIMB Public Bank Hong Leong BTC / USDT
city888
Dedicated to Malaysia

A Platform That Understands the Malaysian Bettor

Understanding the Malaysian market is not something you can fake. It requires knowing why Liga Super Malaysia matters as much to players here as the EPL. It means understanding that a Friday night football match in Johor Bahru carries the same excitement as a Champions League final for the right player. It means knowing that most of our users prefer to transact through their Maybank or CIMB mobile banking app, not a credit card.

That local knowledge informs every decision at city888. We calibrate our promotional schedule around the Malaysian football calendar. Our support team speaks the same colloquial English that Malaysian players use. Our withdrawal process is designed around local bank processing windows. And our odds team pays particular attention to Southeast Asian football markets that most global sportsbooks treat as an afterthought.

When you play at city888, you are not just a user on a generic global platform. You are a member of a platform that was built specifically because someone in Kuala Lumpur decided that Malaysian bettors deserved better. We have not forgotten that, and we never will.

MYT
Malaysia Time Zone Support
English
Full Platform Language
MYR
Native Currency — Zero FX Fees
KL
Headquarters in Kuala Lumpur
Ready to Play?

Join the city888 Community Today

Over 500,000 Malaysian players have already chosen city888 for their sports betting and live casino experience. Fast payouts. Fair odds. Local support. All in MYR. What are you waiting for?

Back to Homepage Read Our FAQ

For players aged 21 and above only. Play responsibly. city888 supports responsible gambling across Malaysia.

21+ ONLY: city888 is strictly for players aged 21 and above. Gambling should be entertainment. If you need support, visit our Responsible Gambling page.